How To Get Ahead Without Being a Jerk To Co-Workers
Here are the good and bad sides of Kirk, the co-worker. Watch him start out like, well ... a jerk. Then watch him save the day in each situation by not being the jerk.
How To Introduce Yourself To a Bank Manager
Have you decided it's time to take the plunge into starting your own business? Set the stage by establishing yourself with key resources - such as introducing yourself to the local bank manager.
How To Negotiate For What You Want
Negotiations don’t have to involve pitting one person or team against another. With insight and compromise you can get what you want -- this video will show you how.
Customer Service Within Your Company
If you think of customer service, there's no better application of the Golden Rule: Do unto others as you would have done to you. This video shows how.
Discuss Your Workload With the Boss
Is your workload out of control? Does your child think you're a voice on the phone, not a person? This video illustrates how to address a burdensome workload with your supervisor.
Dealing With Negativity
When you're dealing with negativity, every idea you have can be shot down. To save yourself and your team, here's how to gain the advantage when you've got a Team member named No.
Humor and Sarcasm At Work
Be careful when using humor -- and especially sarcasm -- at work. This video offers some tips on being appropriate while still being able to use humor with coworkers.
Working With an Uncollaborative Colleague
When you need someone to mess up your team, who you gonna' call? The Uncollaborator, that's who. See tips to manage a coworker who's not a team player.
Handle Passive-Aggressive Behavior
Know how some people don’t say how they really feel? See techniques for managing and resolving passive-aggressive behavior.
Avoid Being a Conversation Killer
Do all the communication skills you've had at work fall apart when you're at home? This video demonstrates techniques to have easy, fluid conversations with your spouse or loved one.
How To Avoid Being the Boss From Hell
Do your employees think they'll need an exorcism every time they are called to meet with you? This video shows how you as a supervisor can avoid being the kind of boss no one wants to work for.
Returning To the Workforce
Returning to work after a long absence is like learning to ride a bike: this video will show you how to discuss your time away from work as it relates to your work experience and get back in the groove.
Winning the Sale When You're on Your Own
When you don't have a brand name on your business card, you'll need excellent presentation skills to close that big deal. This video will show you how to win the sale when you're working for yourself.
How To Deal With an Angry Boss
This video demonstrates techniques for handling "conference room rage," particularly when your boss or supervisor is angry and venting in a public forum.