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    <id>201211</id>
    <category-id>432</category-id>
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      <category id="355">Food &amp; Drink</category>
      <category id="430" parent_id="355">Food &amp; Eating</category>
      <category id="432" parent_id="430">Dining &amp; Table Manners</category>
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    <created-at>Thu, 02 Jul 2009 04:04:22 -0700</created-at>
    <filename>/system/videos/3/11/12/20/201211.flv</filename>
    <tags></tags>
    <title>How To Send Food Back At a Restaurant</title>
    <description>
      <![CDATA[Learn when it’s appropriate to send your meal back in a restaurant, and how to do it without offending the chef.  ]]>
    </description>
    <permalink>http://www.howcast.com/videos/201211-How-To-Send-Food-Back-At-a-Restaurant</permalink>
    <edit-url>http://www.howcast.com/videos/201211-How-To-Send-Food-Back-At-a-Restaurant/edit</edit-url>
    <state>approved</state>
    <duration>82</duration>
    <width>640</width>
    <height>360</height>
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    <rating>13</rating>
    <username>Phantasmic</username>
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    <ingredients>
      <ingredient>
        <![CDATA[An inedible meal]]>
      </ingredient>
      <ingredient>
        <![CDATA[Diplomacy]]>
      </ingredient>
    </ingredients>
    <markers>
      <marker>
        <id>76752</id>
        <position>0</position>
        <timemarker>13</timemarker>
        <type>Step</type>
        <thumbnail-url>http://img.howcast.com/system/thumbnails/201211/13.jpg</thumbnail-url>
        <title>Evaluate the error</title>
        <textile-text>
          <![CDATA[Make sure the problem is on their end, not yours. If your food is undercooked, overcooked, the wrong temperature, stale, has a foreign object in it, or is not what you ordered, send it back. If it doesn’t taste the way you thought it would, however, try to deal with your disappointment. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Make sure the problem is on their end, not yours. If your food is undercooked, overcooked, the wrong temperature, stale, has a foreign object in it, or is not what you ordered, send it back. If it doesn’t taste the way you thought it would, however, try to deal with your disappointment.</p>]]>
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      <marker>
        <id>76753</id>
        <position>1</position>
        <timemarker>28</timemarker>
        <type>Tip</type>
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        <title></title>
        <textile-text>
          <![CDATA[If you’re at a business meal, don’t send food back unless it poses a health risk. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>If you’re at a business meal, don’t send food back unless it poses a health risk.</p>]]>
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      <marker>
        <id>76754</id>
        <position>2</position>
        <timemarker>33</timemarker>
        <type>Step</type>
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        <title>Notify your server immediately</title>
        <textile-text>
          <![CDATA[Notify your server as soon as possible. Don’t eat half the meal and then complain. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Notify your server as soon as possible. Don’t eat half the meal and then complain.</p>]]>
        </text>
      </marker>
      <marker>
        <id>76755</id>
        <position>3</position>
        <timemarker>38</timemarker>
        <type>Step</type>
        <thumbnail-url>http://img.howcast.com/system/thumbnails/201211/38.jpg</thumbnail-url>
        <title>Be polite</title>
        <textile-text>
          <![CDATA[Be polite. Call over the waitperson and, in a calm and friendly voice, tell them exactly what is wrong with your meal and what you would like done about it. Do you want the meal to be fixed? Cooked from scratch? Replaced with something else? ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Be polite. Call over the waitperson and, in a calm and friendly voice, tell them exactly what is wrong with your meal and what you would like done about it. Do you want the meal to be fixed? Cooked from scratch? Replaced with something else?</p>]]>
        </text>
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        <id>76756</id>
        <position>4</position>
        <timemarker>50</timemarker>
        <type>Step</type>
        <thumbnail-url>http://img.howcast.com/system/thumbnails/201211/50.jpg</thumbnail-url>
        <title>Insist that everyone else eat</title>
        <textile-text>
          <![CDATA[Insist that everyone else begin eating while the kitchen remedies your complaint.  ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Insist that everyone else begin eating while the kitchen remedies your complaint.</p>]]>
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      <marker>
        <id>76757</id>
        <position>5</position>
        <timemarker>54</timemarker>
        <type>Tip</type>
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        <textile-text>
          <![CDATA[Orders that are sent back to the kitchen usually take priority over everything else. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Orders that are sent back to the kitchen usually take priority over everything else.</p>]]>
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      </marker>
      <marker>
        <id>76758</id>
        <position>6</position>
        <timemarker>59</timemarker>
        <type>Step</type>
        <thumbnail-url>http://img.howcast.com/system/thumbnails/201211/59.jpg</thumbnail-url>
        <title>Be persistent</title>
        <textile-text>
          <![CDATA[If the food comes back and it’s still not up to snuff, ask that it be taken off the bill. If your server refuses, ask to speak to the manager. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>If the food comes back and it’s still not up to snuff, ask that it be taken off the bill. If your server refuses, ask to speak to the manager.</p>]]>
        </text>
      </marker>
      <marker>
        <id>76759</id>
        <position>7</position>
        <timemarker>67</timemarker>
        <type>Step</type>
        <thumbnail-url>http://img.howcast.com/system/thumbnails/201211/67.jpg</thumbnail-url>
        <title>Don&#8217;t expect a free meal</title>
        <textile-text>
          <![CDATA[Unless the restaurant’s made an egregious mistake, don’t expect your meal to be on the house. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Unless the restaurant’s made an egregious mistake, don’t expect your meal to be on the house.</p>]]>
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      <marker>
        <id>76760</id>
        <position>8</position>
        <timemarker>72</timemarker>
        <type>Fact</type>
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        <textile-text>
          <![CDATA[Sixty-eight percent of restaurant goers polled cited poor service as the thing that irritates them most when dining out. ]]>
        </textile-text>
        <text>
          <![CDATA[<p>Sixty-eight percent of restaurant goers polled cited poor service as the thing that irritates them most when dining out.</p>]]>
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          <![CDATA[There's nothing inappropriate about the dirty martini, despite its suggestive name—it's just the extra olive flavor that spices up this twist on an old standard.]]>
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        <comment-count>3</comment-count>
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        <id>94</id>
        <title>How To Make a Cuba Libre</title>
        <views>6111</views>
        <type>HowcastGuide</type>
        <created-at>Mon, 03 Dec 2007 22:20:32 -0800</created-at>
        <rating>4</rating>
        <username>Tamara</username>
        <description>
          <![CDATA[Created during the 1898 Spanish-American War to liberate Cuba, the Cuba Libre was originally mixed at a bar by an off-duty U.S. soldier. It has since become the liberating libation of choice for freedom-loving drinkers around the world.]]>
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      <video>
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        <id>97</id>
        <title>How To Make a Whiskey Sour</title>
        <views>7392</views>
        <type>HowcastGuide</type>
        <created-at>Mon, 03 Dec 2007 22:21:04 -0800</created-at>
        <rating>4</rating>
        <username>Tamara</username>
        <description>
          <![CDATA[Sours are a whole genre of cocktails unto themselves—built on a liquor, a lemon or lime component, and a sweetener.  Which makes the whiskey sour “kissing cousins” with the margarita, daiquiri, and kamikaze.]]>
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        <duration>98</duration>
        <filename>http://media.howcast.com/system/videos/6/97/97.flv</filename>
        <tags>DIY, Instructional, tutorial, Do It Yourself, Tips, Essential Skills, Learn to, whiskey, sour, alcohol, liquor, mixed, drink, cocktail</tags>
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        <comment-count>0</comment-count>
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      <video>
        <category-id>363</category-id>
        <id>98</id>
        <title>How To Make a Mojito</title>
        <views>36132</views>
        <type>HowcastGuide</type>
        <created-at>Mon, 03 Dec 2007 22:21:09 -0800</created-at>
        <rating>15</rating>
        <username>Tamara</username>
        <description>
          <![CDATA[Yes, it's a trendy drink. But on a hot summer evening while drinking with good friends, this cross between the Mint Julep and the Daquiri doesn't feel like a trend. It feels like destiny.]]>
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        <duration>103</duration>
        <filename>http://media.howcast.com/system/videos/0/98/98.flv</filename>
        <tags>DIY, Instructional, tutorial, Do It Yourself, Tips, Essential Skills, Learn to, mojito, mint, alcohol, liquor, mixed, drink, cocktail</tags>
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        <comment-count>3</comment-count>
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      <video>
        <category-id>363</category-id>
        <id>100</id>
        <title>How To Make a B-52</title>
        <views>5568</views>
        <type>HowcastGuide</type>
        <created-at>Mon, 03 Dec 2007 22:21:20 -0800</created-at>
        <rating>6</rating>
        <username>Tamara</username>
        <description>
          <![CDATA[Layered drinks – now commonly known as "shooters" — are both potent and pretty to look at.  The B-52, when properly poured, is a medley of rich browns and mahoganies as inviting as a mocha cappuccino.]]>
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        <duration>84</duration>
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        <tags>DIY, Instructional, tutorial, Do It Yourself, Tips, Essential Skills, Learn to, alcohol, liquor, mixed, drink, cocktail, B52, B-52, coffee, liqueur, orange, irish, cream, shot</tags>
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        <comment-count>1</comment-count>
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      <video>
        <category-id>363</category-id>
        <id>102</id>
        <title>How To Make a Classic Martini</title>
        <views>4927</views>
        <type>HowcastGuide</type>
        <created-at>Mon, 03 Dec 2007 22:21:34 -0800</created-at>
        <rating>9</rating>
        <username>Tamara</username>
        <description>
          <![CDATA[The days of the three-martini lunch may be over, but this sophisticated drink will never go out of style.]]>
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        <duration>123</duration>
        <filename>http://media.howcast.com/system/videos/4/02/01/102.flv</filename>
        <tags>DIY, Instructional, tutorial, Do It Yourself, Tips, Essential Skills, Learn to, martini, alcohol, liquor, drink, gin, vodka, vermouth, cocktail</tags>
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        <comment-count>1</comment-count>
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