Up next in All about Apartment Rentals (18 videos)
Whether you're a renter or a landlord, you'll find money-saving tips in this Howcast video series on apartments and rentals.
You Will Need
- A computer and internet access
- Correspondence records
- A formal complaint form
- Your rental agreement (optional)
- A mediator (optional)
Research landlord-tenant rights
Know your rights and responsibilities under federal, state, and local law. Most can be found with an internet search. Or, consult the tenants’ rights organization in your community if you have one.
Keep correspondence records
Make copies of any written correspondence and keep notes about any phone conversations. Ask for repairs in writing and keep a copy of the letter and response.
Use a mediator
Consider finding a neutral third party to mediate. A mediator has no power to impose a decision, but will work to help find a mutually acceptable solution to the dispute.
Fill out complaint form
Fill out and file a landlord-tenant complaint form. Forms are typically available through your county clerk’s office or downloadable online.
Wait for response
Send a copy of the complaint form to the other party immediately, and then wait a week for a response. If there is no response, send the form to the appropriate local government office.
Go to court and let a judge decide. If your landlord doesn’t remedy the situation, chances are they think they’re right, so your only recourse is to leave it up to a judge.