How To Improve Your Communication Skills

Listen actively, reinforcing their message with statements such as, “Yes, I see.” Restate their points with instant feedback like, “What I hear you saying is…” so they know they have been heard.

Animate your conversations by avoiding a monotone — modulate your pitch. Deepen your voice by speaking from your diaphragm.

Establish eye contact, or you risk being perceived as insecure and incompetent. Use hand gestures to emphasize points.

Study and use an ever-expanding vocabulary to gain attention and respect for what you have to say.

Use open-ended questions starting with “what,” “where,” “why,” and “when” to ensure a balanced give and take.

Remain positive and show empathy. Refrain from making assumptions about others or weighing the conversation down with antagonism.