How to Improve Your Communication Skills

Learn how to improve your communication skills and get more of what you want by following these steps.

You will need

  • Clear speaking
  • Key phrases
  • Vocal skills
  • Eye contact
  • Hand gestures
  • Listening skills
  • Large vocabulary
  • Open-ended questions
  • Empathy
  • Memory (optional)
  • Anger management (optional)

Step 1 Enunciate clearly Enunciate clearly and speak slowly enough to be understood. Get it right the first time.

Step 2 Listen actively Listen actively, reinforcing their message with statements such as, “Yes, I see.” Restate their points with instant feedback like, “What I hear you saying is…” so they know they have been heard.

Step 3 Animate your conversations Animate your conversations by avoiding a monotone — modulate your pitch. Deepen your voice by speaking from your diaphragm.

Step 4 Establish eye contact Establish eye contact, or you risk being perceived as insecure and incompetent. Use hand gestures to emphasize points.

Step 5 Expand your vocabulary Study and use an ever-expanding vocabulary to gain attention and respect for what you have to say.

Step 6 Use open-ended questions Use open-ended questions starting with “what,” “where,” “why,” and “when” to ensure a balanced give and take.

Step 7 Show empathy Remain positive and show empathy. Refrain from making assumptions about others or weighing the conversation down with antagonism.