Up next in Business Etiquette (10 videos)
Minding your manners is especially important when work and career are involved. Brush up on business etiquette with this Howcast video series.
You Will Need
- A job
- An email account
- A phone with voice mail
- Some common sense
Remember you're at work
First and foremost, remember you're at work. Now is not the time to call or email your long lost frat brothers, ex-girlfriends, or bookie.
Don't use speakerphone
Don';t use your speakerphone unless it's completely necessary. Otherwise, it's just obnoxious.
Keep voice mail short
When leaving a voice mail, keep it short—you are not auditioning for Hamlet. Just provide the essentials: your name, your number, and a BRIEF reason for calling.
Include simple subject line
Always include a simple, straightforward description in your email subject line so its recipient can quickly assess if it's important, and easily relocate it later.
Be careful with email
Remember that an email doesn't convey a context the way your gestures, expressions, and tone of voice would. What you write in a playful way may come across as harsh or insulting to your reader.
Include explanation when forwarding
Forwarding an email to a co-worker? Always include a brief explanation so they're not left to ponder what you may want from them. If you're totally swamped, at least include "FYI"