Up next in How to Improve Your Communication Skills (68 videos)
Whether you're dealing with friends, family, a lover, or co-workers, you'll benefit from the communication skills taught in this Howcast video series.
You Will Need
- A private location
- A friend of family member (optional)
Rehearse the bad news
Practice saying the bad news and focus on words or phrases to use and ones to avoid.
Meet in private
Meet somewhere private where you can talk quietly without interruption, such as a bedroom, bathroom, or windowless office.
Find out what they know
Find out what the person knows to avoid repeating information and prolonging an uncomfortable situation.
Get to the point
Get right to the point and don't ramble or make small talk. This delays the inevitable and can increase tension.
Comfort the person
Comfort the person with a touch when appropriate, but be aware of social or cultural conventions that may make the situation worse.
Make time to answer questions and allow the person to grieve if necessary. Offer a tissue.