If your computer suffers a system failure, this guide will help you work through the pain and stress and recover lost data with ease.
Back up important documents and information to an external drive at least once a month. This will lessen the blow of a system crash.
Walk away from your computer after a crash. Take a deep breath and don’t panic. Return when you are able to think clearly and make logical, stress-free decisions.
Don’t hit or yell at your computer. Sweet-talking your computer won’t help, either.
Wait for tomorrow if you suffer a computer crash late in the day or at night. Give the computer — and yourself — a break.
Restart the computer and undo everything you did up until the crash including uninstalling programs, deleting downloads, and unplugging a new device.
Turn off your computer if it won’t boot. If there is an error message asking you a question and you don’t know the answer, don’t guess, but don’t turn it off, either.
Call an expert if your troubleshooting leads nowhere. Often it takes a professional to discover the real problem with special software.
In September 2008, heavy trading on the London Stock Exchange caused a computer crash that froze the markets for a full day.
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