37708 167 Careers & Education Office Life Managing Your Boss true Sat, 11 Oct 2008 06:01:38 -0700 /system/videos/6/08/77/03/37708.flv office, working, life, managing, supervisor, telling, refusing How To Tell Your Boss “No” http://www.howcast.com/videos/37708-How-To-Tell-Your-Boss-No http://www.howcast.com/videos/37708-How-To-Tell-Your-Boss-No/edit approved 128 640 360 <object width="425" height="273" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" id="howcastplayer"><param name="movie" value="http://www.howcast.com/flash/howcast_player.swf?file=37708"></param><param name="allowFullScreen" value="true"></param><param name="allowScriptAccess" value="always"></param><embed src="http://www.howcast.com/flash/howcast_player.swf?file=37708" type="application/x-shockwave-flash" width="425" height="273" allowFullScreen="true" allowScriptAccess="always" ></embed></object> 18 ThirdPro http://img.howcast.com/system/thumbnails/37708/tell_boss_no_hd_1_xxlarge_maintained_aspect.jpg 13408 false false false 46134 1 20 Step http://img.howcast.com/system/thumbnails/37708/20.jpg Begin your “no” with “yes” Frame your responses so that the first word your boss hears is “yes,” not “no.” For example, “Yes, I’d love to be a part of that project. Unfortunately, another client is taking up all my time.”

]]> 46135 2 38 Tip Frame your refusal as “it’s not possible,” as opposed to “I can’t,” so it sounds like the reasons are beyond your control.

]]> 46136 3 47 Step http://img.howcast.com/system/thumbnails/37708/47.jpg Watch your body language Let your body language help convey the message of “yes” even when you’re saying “no.” Keep your arms loose and open, and angle your body and feet toward your boss so you come across as pleasant and sincere, not annoyed and defensive.

]]> 46137 4 63 Step http://img.howcast.com/system/thumbnails/37708/63.jpg Have a good reason Come up with a good reason why it’s in the boss’s best interest to let you decline, like there is a specific project or duty that will suffer if you take this on.

]]> 46138 5 74 Tip “It’s not part of my job” is not a good reason to refuse a work assignment, unless you’re being asked to do something completely inappropriate.

]]> 46139 6 82 Step http://img.howcast.com/system/thumbnails/37708/82.jpg Offer an alternative If no one cares that you’re swamped, move to Plan B. Offer a specific alternative, like having an up-and-coming colleague take the reins, with you overseeing.

]]> 46140 7 95 Step http://img.howcast.com/system/thumbnails/37708/95.jpg Make amends Take the sting out of your refusal by following up with a concession: “I’m really sorry that it’s not possible for me to stay late tonight. But I’ll cancel my plans for the rest of the week to see that this gets done.” Who can be angry at that?

]]> 46141 8 116 Fact A self-proclaimed atheist took action against a Wal-Mart in Portland, Maine, for firing him after he refused to fill in as the store Santa Claus.

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