Up next in How to Improve Your Communication Skills (68 videos)
Whether you're dealing with friends, family, a lover, or co-workers, you'll benefit from the communication skills taught in this Howcast video series. Among the advice included: how to tell someone off; how to deliver an ultimatum; how to complain; how to solve creative differences; how to give a compliment; how to take criticism; how to apologize; how to read social cues; how to learn to say no; and much more.
You Will Need
- Calm demeanor
Organize your thoughts
Organize your thoughts and plan for the confrontation but don't let the transgression go or wait too long.
Go straight to the source
Go straight to the source and focus on one person or event at a time. Too many could make you seem scatterbrained and inconsistent.
Be brief and don't ramble, get straight to the point, and be as specific as possible without cursing.
Offer solutions to the problems and ask them nicely instead of just complaining. Don't feel you have to get your way to win.
Describe your emotions
Describe your emotions and how it feels when the other person does or say something that triggers your anger.
Be respectful, powerful, and assertive, but don't back down or feel you have to try and be nice. Let everything out to regain your freedom.
Write a letter
Write a strongly worded letter if all else fails or if the other person has a habit of becoming violent when confronted.