Up next in Business Communication (24 videos)
Sharpen your business communication skills with this Howcast video series.
You Will Need
- Honest feedback
- Rating protocol
- Private setting
- Constructive criticism
Prepare well for a performance review -- it's the best way to be successful. Be honest and thoughtful in preparing your evaluation and follow a preset rating protocol or measure performance against their job description.
Create the right setting
Schedule a time and place where you can have a conversation with the employee privately. Start the conversation with a friendly greeting to set both parties at ease.
Follow a format
Stick to the prepared rating sheet when delivering your evaluation to keep your presentation from wandering off track.
Provide examples whether the feedback is positive or negative. Citing examples such as, "Your complaints about our product turned away a client," is more helpful than just saying, "You have a bad attitude."
Make criticism constructive
Turn criticisms into constructive advice by telling the employee how they can improve. Set new goals for them, if needed.
Finish on a positive note
Surround discussions of poor performance with positive feedback to soften the blow. The best way to end a performance review -- from the employee's perspective -- is by giving a raise. If that's not possible, finish the conversation on a positive note that makes them feel appreciated.