How to Organize a Phone Bank
If you're looking to give your charity or foundation a more personal touch, this guide will allow you to deliver your message without spending thousands.
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Make a difference in someone's life by volunteering or getting involved with a charity.
You Will Need
- Specific time and place
- Volunteers
- Snacks and drinks
- Used cell phones
- Goal
- Script of questionnaire
- Practice time
Steps
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Step 1
Pick a time and location
Pick a specific time and location where the volunteers can meet in one location and make call after call in comfort.
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A quiet office or conference room with desks, chairs, and internet access is the best choice.
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Step 2
Recruit volunteers
Recruit volunteers by asking family and friends or people who have helped in the past. Offer incentives such as snacks and drinks to get more people to join.
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Step 3
Collect phones
Ask friends and family to donate their unused cell phones for the cause or have your volunteers use their personal cell phones if they have enough minutes.
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Step 4
Set goals
Set specific goals such as asking for a donation, answering questions about a candidate or event, or collecting information.
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Limit the goals to no more than two to prevent your callers from getting overwhelmed or confused.
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Step 5
Distribute scripts
Distribute a script to follow during the calls, a bulleted list of points, or a questionnaire to guide each conversation.
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Step 6
Practice
Allow your callers to practice with each other and warm up, especially if it's their first time, before turning them loose to spread your message.
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Emma Nutt was hired by Alexander Graham Bell to be the first female phone switchboard operator in 1878 when he concluded boys lacked the right attitude to do the job.
