Up next in Business Communication (24 videos)
Sharpen your business communication skills with this Howcast video series.
You Will Need
Introduce in order of rank
Introduce the client or visitor before the boss or anyone in the office, and in order of position, instead of gender or age. In an office-hiring situation, mention the new hire first to the boss, who is mentioned second.
Shake hands firmly, acting congenial and accepting. Both men and women are expected to stand up to be introduced.
Use titles and last names initially, until invited to be on a first-name basis. Don't use an honorific when introducing yourself -- just your whole name.
Greet the person when introduced by someone else, with a brief, genuine, and relaxed "How are you doing?" or "Pleasure to meet you." Make everyone feel at ease under the circumstances with a friendly demeanor.
Put names on the subject line
Manage e-introductions, on the other hand, by putting the names of those being introduced in the e-mail subject line, explaining who is who in the body of the e-mail. Don't use vague and unprofessionally offhanded titles in the letter like "Intro."
Send it through a representative
Draft the e-mail letter for an intermediary making the business introduction for you. Once they send it under their name, wait for permission to speak directly with the client once the connector secures the go-ahead.
Show you know them
Convey in the body of the short letter of the e-mail what the business intention is, and indicate that you know something about their company in the first sentence. If you don't, they will rightly assume you don't care -- so neither will they. Move on to foster a good business relationship.