Updated:: Nov 7, 2018
Original:: May 6, 2009

How to Deal with a Bad Annual Review

Suffering through a performance review can be uncomfortable in the best of circumstances—let alone when your performance has been judged subpar. Here's how to handle the worst case scenario.

Instructions

Step 1: Stay calm. Don’t become defensive or angry. Don’t say anything you might regret later.
TIP: If you’re about to cry, hold one thumb firmly in the other hand. This acupressure trick will calm you down.
Step 2: If you think the evaluation is unjust, politely request examples of your failings. Address the individual scenarios your boss cites, but don't argue and try not to make excuses.
TIP: Take notes. It’s easy to forget things when you’re emotional.
Step 3: Ask what you can do to improve your performance. Take the opportunity to set goals with specific targets you can meet, so that you can prove your performance is improving.
Step 4: Ask what kind of time frame you will be given to shape up, if your boss doesn't volunteer this information.
Step 5: End on an upbeat note. Even if you're boiling with rage inside, thank the boss for his suggestions and say you look forward to proving what you can do.
Step 6: Put it behind you. The worst thing you can do is let a bad review paralyze you. Focus both on improving your performance and keeping an eye out for other job opportunities.
FACT: According to a survey, only three out of ten employees believe their company’s performance review system actually improves performance.