- Step 1: Organize your thoughts Organize your thoughts and plan for the confrontation but don't let the transgression go or wait too long.
- Step 2: Go straight to the source Go straight to the source and focus on one person or event at a time. Too many could make you seem scatterbrained and inconsistent.
- Step 3: Be brief Be brief and don't ramble, get straight to the point, and be as specific as possible without cursing.
- TIP: Don't be mean or belittle the other person. Keep your class intact.
- Step 4: Offer solutions Offer solutions to the problems and ask them nicely instead of just complaining. Don't feel you have to get your way to win.
- Step 5: Describe your emotions Describe your emotions and how it feels when the other person does or say something that triggers your anger.
- Step 6: Be respectful Be respectful, powerful, and assertive, but don't back down or feel you have to try and be nice. Let everything out to regain your freedom.
- Step 7: Write a letter Write a strongly worded letter if all else fails or if the other person has a habit of becoming violent when confronted.
- FACT: Elephants never forget because their survival instinct recognizes specific animals and people who have hurt them in the past.
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