Let's learn another letter in the spanish alphabet, the LL, the LL is a letter in it's own right and it's pronounced like a Y in english, it's like a Y sound like when you would say where's like young or yeast, but it can also be pronounced like a sh sound...shh like in shop or shell, that depends on the region, you can pronounce it either way, what's important is that you learn how to differentiate them and hear them and not get confused with other words, meaning if somebody says the word...calle, means street and another person from a different region would say calle, also means street, so pay close attention. Let me give you examples of words that take this LL, the verb...llamar, to call...llamar, the word for street...calle, the word for chicken...pollo and the word for arrive...llegar. Let's learn now how to put these words in a context of phrases. Let's learn how to say...My name is, Me llamo...Me llamo Andrea, I told you my name is Andrea, right? Me llamo Andrea. ¿Cómo te llamas? What's your name? ¿Cómo te llamas? What we are literally saying is... I am called and How are you called, we are not really saying, My name is. Well let's repeat, Me llamo... that means I'm called. ¿Como te llamas? That means, what's your name? How are you called? If we want to be formal or we are in a situation that we want to stablish some distance with somebody we would trick that question a little bit and change it to, ¿Cómo se llama Usted? ¿Cómo se llama Usted? Can you repeat? ¿Cómo se llama Usted?