Management skills can be difficult to find in the workplace, but, by following these practices, you can learn how to become a manager people like and respect.
- Step 1: Demand and expect good work from everyone. Be fair, don't favor any particular subordinate, and don't tolerate lazy or shoddy work. Make sure that everyone is a team player and working toward a common goal.
- Step 2: Be confident in your decisions and know what you're doing. If you display self-assuredness, people will feel confident in following you and trusting that you know where you're going.
- Step 3: Know that your top priority is getting the most out of your subordinates and that, in order to do so, you have to build relationships with based on mutual trust and respect.
- FACT: About 90 percent of workers said they have dealt with a bully boss.
- TIP: Back up your employees to upper management and don't take credit for their work.
- Step 4: Openly praise employees for work well done. This builds confidence and self-esteem, and will help build a strong relationship between managers and employees.
- TIP: You're employees will already know when you make a mistake, so owning it will encourage respect.
- Step 5: Practice active listening techniques. Make the person talking feel comfortable coming to you, don't interrupt them, empathize with them, and encourage them. When you truly listen to people, they feel valued and respected.
- Step 6: Foster an environment in which people feel safe in speaking up. Ask for feedback and make them feel comfortable being open and honest about what's bothering them.
- Step 7: Maintain strong character. If you're not trustworthy or exercise poor judgment, no one will ever follow you. Don't be afraid to say you don't know something or to admit you made a mistake.